Communication failure to resolve the loss of the product in transportation.
I made the purchase of a product (smartphone) the dispatch and the communication until the moment the product was lost by the local service and I needed the support to solve the problem with resend or refund of the product I started the bad experience with the service. The communication is no longer efficient and I am without any position as to the solution to my problem. Just for that detail I probably will not do transactions on the platform again.