I am a returning customer of Amigo and…
I am a returning customer of Amigo and have had great experience with them in the past. This latest time however I experienced a major challenge. I inserted the Israeli SIM card and attempted to make a phone call and received a recording that the number was reported stolen. I tried to call Amigo (on Sunday afternoon NY time) and only got voice message saying they were closed. Due to the time difference, I could not reach them until Monday evening, Israel Time. Apparently was a very simple fix, but it left me without the use of a phone for two days. Yes, I have Skype, but the purpose of getting this SIM card was so I was not tied to the hotel's WiFi. I will still come back and use Amigo again, but will be sure that the number is active next time.