Excellent Customer Service!
My first personal experience with DJI has left a good taste in the mouth, so to speak. When I am ready to purchase a new drone, or perhaps a small fleet for our Department, it will certainly be from DJI, purely because of their wonderful customer service. I received my first drone, a DJI Spark, few months ago. Loved everything about it, except that there’s one problem..Though being new to the drones, after using it for a few days, I noticed it wouldn't let me go more than 70m - 80m away without loosing signal with the remote controller. I have spoken to several people at DJI customer service and I have found most of them to be extremely helpful. Had to send the item to the manufacturer to get it fixed. I got my device back after few weeks working perfectly and was also provided with more helpful tips. I would highly recommend.