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Justin Kemp

United States

1 Reviews
2 Reads
1 Useful

1 review

Bookmecheapest LLC

The company is complete garbage

I booked 3 airfare 48 hours ago. 1 hour after booking I received a phone call from a rep stating they did not have to tickets available for my return flight. I reluctantly accepted tickets for the following day. nearly 48 hours later I was nervous that I did not receive any etickets from the airline. After contacting customer service I was told that AGAIN the seats for my return flight for the following day were not available either. Again, I reluctantly accepted a different return flight; this time on the day I was originally wanting to return... except these weren't nonstop like I had originally booked. And now I sit and wait.... with all of my other scheduling and accommodation plans on hold... wondering if I will actually get the tickets I purchased. I found these tickets and reserved through the Momondo website. I'm pretty sure I'll just go back to using Expedia and never use Bargain Air Ticket ever again. I've never had a problem ever when I used Expedia. Your staff was of absolutely no help and just offered an empty generic apology. I feel bad because it was not the customer service reps fault that their hands are tied to offer any sort of viable solution.

2019-02-15Helpful 1