A Christmas Disaster
This experience was one of the most irritating experiences of my life. It was Christmas day and I brought my family to I hop to have a nice christmas dinner. We all ordered our food and i ordered a breakfast sampler with no hash browns subbing it with an extra thing of eggs with cheese turkey sasuage with 2 ham 2 bacon andoverheard the staff saying I was table 31. My fork was dirty out the wrap and I ask for plastic utensils. Then waited almost 1 hour before my food came and when my food came it had a hash brown on it and no pancakes was with it but my waiter promised it was coming. So I ate my eggs and waited for the rest to come, after 30 minutes we decided it was too long an hr and 30 minutes and all I've eaten was eggs. So we call our waiter over to be told he was not sure why I haven't gotten my eggs and pancakes and my 2 nieces haven't gotten her fruit or a refill on her water in an hr and a half my friend hasn't gotten his pancake, eggs, and 2 extra sausage links and turkey links and I'm still waiting on my eggs and pancakes so overall a total disaster. We spoke with the manager who spoke with her team in the back to remedy the situation and said the best she can do is 10% off. After waiting what felt the the entirety of an NFL game that wasn't acceptable. I told her she can ring me up for the eggs and I didn't touch non of the other food because I was upset that not everyone had all there food including me. I hope everyone else Christmas dinner was delightful because the prince invaded mine. 2 starts for the eggs 0 for the service