Phone ok, customer service shocking
Phone (Note 11p) ok for the price. Ulefone's customer service is shockingly bad though. File transfer stopped working when my laptop upgraded to Windows 11 because the driver went out of date. At first, I got really terse responses from their customer service team with links to videos that weren't relevant to the issue, then I got a one-liner saying they don't have drivers for Windows 11. I've tried a couple of times to email them back requesting they look into developing one (after all, if they don't who will?) and they've not even had the courtesy to respond. This is what their website says about customer service and tech support: "Best Customer Support. We strive to provide our customers with fast professional support on any issue related to our products. "Frequent updates. Here, in Ulefone, we have large group of engineers who restlessly working to provide our clients with fresh updates to make our software more stable and easy to use." Neither of these are true in my experience, in fact they couldn't be further from reality. So, if you need a phone that you can hook up to your PC to transfer documents, images, work files etc, I'd say avoid at all costs