PCBways gets one huge thing wrong, otherwise perfect
I've had many good experiences with PCBway, the problem is they have no complaint escalation process. Complaints always go back to your account manager, there's absolutely no way to contact your account manager's boss, or to change your account manager... so you get stuck in a loop. I get over $20k of electronics manufactured each year, so they should provide an independent complaints manager... I'm now looking for an alternative supplier with the right management structure...