Good Product; Late Delivery.
This is our second order with this company. The product is of good quality and the staff is professional. We did not, however, receive the product in the assured timeframe. Our initial order was placed on November 15th, which was done through a sales associate as the product was "out of stock." We were assured the product would be restocked by December 9th and that we would receive our completed order prior to December 25th. We placed a follow-up call for an update the week of December 9th and were again assured that the item had been restocked and that we would receive our order prior to December 25th. The order did not arrive until December 30th. While delayed shipping during the holiday season is completely understandable and can be expected, we did plan around the multiple assurances of the staff that the product would be delivered on time. Would recommend, but would encourage placing order far in advance.