I ordered 2 different sizes of a dress…
I ordered 2 different sizes of a dress as I was in between measurements. I purposefully didn’t order MTM as I knew I couldn’t return. Both were beautiful dresses but neither fit so I emailed immediately to start a return with 90% refund as per their returns policy. I was fed a load of rubbish about difficulties returning to China and offered £25 off per dress and keep the dresses to ‘give to friends and family’. After refusing this I was offered 55% refund and keep the dresses. Basically the returns policy is pure fiction. You won’t get 90% back. There was a pin left in one dress in between 2 layers so can’t get out. I loved the dress but will never order again from this website.