Misleading photos on website, poor site design
I'm very disgusted with my experience with Bigger Books. I thought I was buying the Practice of Statistics TEXTBOOK but received the study guide instead. The photo of what I received WAS NOT what was pictured on the website. What was pictured as the TEXTBOOK. Now it is going to cost me $15 to ship it back for shipping and restocking?? For you being misleading?? Disgraceful. I sent a message to customer service and of course hear nothing. I click on the support link to see where my message is and of course "page not found." As a homeschooler, I'm in a TON of social media groups... and my son is getting ready for college... I have nothing good to say about your company. I will not use you again. Also your web design is horrible. I had to switch from Chrome to Safari just to complete my order as the "submit" button was hidden under the bottom banner. I am a web designer/programmer - that is NOT a hard design issue to fix. Should have been my first warning about this company... the second that it took two weeks to get my order because of some lame excuse of the supplier. Wow... 2023 and this is how you deal with customers???