Dishonest and poor customer service.
Ordered the bike to be sent to my address in Spain, Item still has not arrived and item ordered in January, Just get a load of brush off emails saying they are waiting to hear back from there shipping company on the return of the item, Have opened a dispute with my Bank, but they will not confirm the item has not been delivered, Total joke of a process they wanted me to cancel the chargeback so they would look at the problem. Thank you for the reply, to confirm I still have not received any refund, my bank is still in the process of carrying out a change back, you have provided false evidence as part of this process with my bank, it shows the dishonest front to your business and poor lack of customer service and communication. You can still do the right thing and complete the refund knowing the item was never delivered.