NO COMPENSATION PROVIDED. HORRIBLE SERVICE
We booked a bus from hospet to Mumbai. After reaching the pickup spot we got to know that the bus company shut down 3 months ago. So basically redbus allowed us to book a bus that was non-existent !! We couldn't get another bus on the same day so we had to spend money and stay back. The team leader promised refund+compensation for the stay. The refund has been received but there's no stay compensation yet inspite of sending them the hotel receipt. They do not entertain calls as well. They either keep u on hold and just disconnect without any reasons. All calls that have gotten through have been recorded and if nothing is done I'll make sure I take this to the consumer court and also spread it all across social media.