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Michele Twaddell

United States

1 Reviews
4 Reads
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1 review

Victory Tax Solutions

Never thought I’d have a reason to give…

Never thought I’d have a reason to give a testimonial. I decided that this was the least I could do. Back in 2012, the IRS notified me that I owed over $77,000. Needless to say, I walked around for weeks with a knot in my stomach. Ever tried calling the IRS? Exactly. I received zero answers or assistance. I finally took down an 800 number from a tv commercial. I called the next day. Victory Tax told me exactly what to send them. Within two weeks they called to say all is well and that I owe only $1,900. I recently received notice from the IRS that I owe on my 2016 and 2018 taxes. I called Victory again. I just received a check for 826.01 from 2016 and a notice that I will be receiving 806.23 for 2017. Initially, I thought Victory just handled the tax process after there was an issue. No, they do taxes right from the start. So, this year they sent me a “tax organizer” in which I send all my documentation I.e. W-4s, 1099 etc. This can be done online or snail mail. I chose the good old fashioned snail mail. They even included a self addressed paid return Manila envelope! Today they called to say that it’s been received and ready to ge e-filed. They were just keeping in touch to update me! Great customer service to go with the excellent results! I will NEVER use anyone else!

2019-03-26Verified