No Customer Service, Poor Business Practices
Ordered 25 days ago. The cost was taken out of my account immediately; perhaps other countries don't follow the same laws as internet companies in the USA, but a customer shouldn't be charged for a product until they are packing it for deliver. They state 7-20 days for delivery. I have emailed TWICE, no courtesy of a reply. This is a very poor way to do business. All I want to know is the status of my order! I'm happy to wait, especially if the product is 'as advertised'. Their confirmation email at time of order also stated they would provide a tracking number when it ships... nothing has been responded to or emailed to me since the initial confirmation AND them charging me for the product. At this point, IF i ever receive their product and IF it is as advertised, i will never order from them again. There are plenty of businesses that are willing to do 'good' business and treat people as a customer expects to be received, even minimally.