Wouldn't touch ya with a 10 ft pole
Wouldn't touch ya with a 10 ft pole . I've hsd plenty of work done on my vehicles there and so have family and friends but after tonight's conversation I wouldn't go near you with a 10 ft pole . The thing I was having issue with was one of my leds I had bought from YOU and the YOU installed and is warrantee by YOU was flickering on the way to work early this morning and shutting off completely at times . I drive a really long way to work and it's usually in the dark so obviously lights are important. One of the two lights on the drivers side is not on . I called you and explained I need you to look at it for above said reasons. I spent 20 min on the phone why YOU couldn't do it . YOU said in the computer all it said was led install and that you were not even sure I bought them from you really ??? Great job of keeping record of what customers did or didn't buy from YOU. Your store and customer service are in shambles and blame all your problems on past employees to the customers, pretty sad and tacky . You should take ownership for running that franchise into the ground and not blame it on employees who no longer work there and can't defend their self . I work 10 hrs and can't just drop my car off and leave it there all day lol . The rude lady put me on hold for the 4 th time and a guy answered and asked if i wanted a Saturday appointment I can't because I work 2 jobs right now and I said I'll take me business to another shop and he rudely hung up on me . Speaking of other shops thank god there was one not far from your location actually 3.9 miles to be exact that stayed late unlike you to help me out and got me safely back on the road. They took the time not YOU .the lady on the phone at your place seems a little crazy . Js. Btw the place not far from you re did the tint job you did for me last summer and charged me half at what you quoted me to go darker . Lol