Make returns impossible
Hassle free returns couldn’t be more wrong. I ordered a dress and I didn’t like it on and it was far too long for me so I decided to send it back. I was told I must provide photos to prove it didn’t fit properly (I didn’t do it) and was then advised I would only receive 80% refund, I had to pay shipping and advised there are issues shipping into China and some other issues if I don’t supply a tracking number. They’ve made it almost impossible to make a return, I’ve never received my refund. Would not recommend unless you’re 100% certain you won’t return.
