Didn’t arrive, but good customer service
I ordered a cute little tiara at the start of the COVID pandemic. The delivery estimate was about a month, sadly it didn’t arrive. At this point I started reading the reviews and saw how bad it was! To try my luck I reached out to customer service anyway. They replied pretty much instantly and they were really kind! They offered a resend or refund. The delivery was 3 weeks so I opted for refund, since that was too late for me. The refund was processed basically instantly. So not a terrible experience really!