overall happy, only a small issue, expect a long wait on shipping
I ordered my bag and received the bag I ordered. It took about 5 weeks to arrive, however the email did say it could take that long to ship. I was given a tracking number, so I was able to track it until it left China and then after a month the tracking started working again in the US. Evidently it was shipped. The bag that arrived is what I ordered and I love it. No problems with zippers or stitching. Only problem I had is that the shoulder strap clip broke on one side so I took it to a local repair shop and had a new one put on. The repair made for a more expensive purse/backpack, however I still love the bag and am considering ordering another one. I ordered the Large backpack. If you are looking at the backpacks they come in 2 different sizes so make sure you order the correct one.