Appalling customer service and returns
Appalling customer service and returns. I ordered a couple of pairs of hobibears. They are gorgeous shoes, no mistaking that. If they'd fitted me (I have awkward feet!) I definitely would have kept them. I am currently trying to return them and on my 3rd email so far. Each time I keep being offered some pathetic amount instead of returning them. I know full well I have to return them to Germany which is annoying and wish I'd known this before ordering - but I want a full refund. I've now been told to take photos of the shoes so they can check they've not been worn, and then they'll give me the return address. I just want my money back. I will never use hobibear again, despite their shoes being amazing. At this point in time, I'm cynical about ever seeing my money again. I would certainly not recommend buying from hobibear.