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passion4dance66

United States

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1 review

Delta Auto Protect

STAY AWAY FROM DELTA AUTO PROTECT!

STAY AWAY FROM DELTA AUTO PROTECT! To quickly summarize, I was given the run-around for well over 2 months regarding the payment of an approved claim and was outright lied to about the status of that payment, which ultimately was never sent to my car dealer. Delta tried to claim the paperwork wasn't filled in correctly, but that is a lie, my car dealer saved all faxes and communication was submitted properly according to Delta's request. A second separate claim that I needed approved was totally ignored by a Jeffrey Hopper at Delta for over two weeks and when I finally was able to get ahold of someone who could approve the claim, the approval was for the totally wrong parts and an insufficient amount of labor. Attempted to cancel contract, but Aaron in Customer Service lied and said cancellation form would be emailed to me, but of course, it never was so had to open complaint with PA Attorney General's Office.

2019-04-29