It Would Be Better to Give Away All Your Stuff Than Hire These Folks
I cannot emphasize enough what a poor choice it is to contract this company!!!!! I wish I had read reviews before I made the mistake of hiring them. They will contract a 3rd party and place all blame on them for any damages or losses. Your art will not be safely packed; canvases will get ripped; frames will be chipped. They will lose small crucial parts of furniture, making it impossible to reassemble your furniture, causing you to replace the things you just shipped. Furniture will arrive scratched and damaged. Furniture they don’t ruin with scratching, they’ll bind with shipping tape, ruining the varnish. They’ll crush and destroy expensive shoes. They’re extremely rude: Lisa and David especially treated us like we were inconvenient children. They won’t communicate crucially important information until the day of your move, causing you to have to get rid of expensive items; they won’t ship liquids of any kind, or e-bikes; we had to let go of a wine library of many dozens of bottles; we’re professional performers and had to let go of thousands of dollars in supplies; we’re professional performers had to let two e-bikes go. The info they do communicate will be incorrect; they told us our port of call doesn’t permit e-bikes, liquids, or wine; customs told us the opposite when we arrived. Our quoted price increased by many thousands of dollars. They’ll recklessly pack your belongings and then on the paperwork claim your belongings were “PBO” packed by owner. They stripped nuts on e-bikes and furniture ruing both.