Problem order, but Primestyle offered to fix
order 118415 - called customer service before buying a $4300 diamond bracelet to find out bracelet width - which was my most important purchase criteria, but not included on the sale ad. Was told it was about 4mm wide. When received, it was 2mm wide. Had to pay $100 to send it back. Received a full refund, except cost to return. Owner called, and offered to remake the entire bracelet, even if it cost more to make it. Very generous offer.