Try to bribe you with vouchers to give their dangerous products a good review!
Purchased their kettle from Amazon and after about 4 week the hot steam started coming through the handle and on off button and burnt my hand. I had to use a oven glove to pick up the kettle! Amazon where brilliant on refunding me. However today a member of HadinEEon Customer service team emailed me with an apology which all seemed genuine at first and even offered me a £50 Amazon voucher then quickly responded with if I change my negative review from 2 stars to 5 stars they would then give me a £50 voucher. False apology and a bribe to change my review of their dangerous kettle which could cause somebody serious burns. Reported them to Amazon. these people don't care about their customers! DO NOT BUY A KETTLE FROM THEM!