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Susan Morgan DeFrance

United States

1 Reviews
4 Reads
0 Useful

1 review

Fr Dhgate

DHGate Customer Service CANCELLED my order!!!!

In January downloaded the app & ordered my Grandson a youth Flyers Jersey for his birthday. I understood, at first there was a holiday & then the virus hit. I kept in touch with my seller. I was kind and patient. My grandson & I prayed for the health of our seller & his country. The order showed it as shipped - for 3 months with no progress & the seller stopped communicating. Tracking number showed "no information available". End of April DHGate cancelled my order when I opened a dispute. I didn't want a refund. Now, I must tell my grandson that we were lied to and his gift is NOT coming. I must tell him our kindness & patience was met with lies and dishonesty.

2020-04-22