Raising a dispute via your bank for items ordered but not delivered in a timely way -
I ordered a coffee table on the 21st October, money was taken from my account on the 24th. On the 27th i emailed asking when the item would be delivered. The ESTIMATE was 20th December - around 3 months from the time of ordering. I asked for cancellation and refund. They refused and sent a link to their 'cancellation policy' which gave only an error message 'page not found'. I contacted my bank - and raised a dispute'. This links to Section 75 of the Consumer Credit Act for items between £100 and £30,000.00. Please be wary or ordering from this company.