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Victoria Mosby

United States

1 Reviews
2 Reads
1 Useful

1 review

EZCosplay Costumes

This store is a SCAM! Do NOT buy from them!

I purchased a costume from this store around the beginning of March in a size Medium. When I received it and tried it on, the costume fit like an XL and was way too big for me. I emailed them about it and asked it if was possible for a size exchange or if I could just return it since I didn't want to be stuck with a useless costume I couldn't even use. They flat out refused and said "we don't accept returns for items we didn't make wrong" and instead prompted me to buy a new one with small discount. Not happening! So I went to PayPal and even my card company to see what they could do. PayPal was no help at all and card company could do nothing. I was told that I would have to "work things out" with the seller, even though I was getting nowhere after countless emails. So I tried again to get my refund only to get the same argument but instead they offered to remake the costume. I was already completely fed up with their poor customer service that I basically told them that I would spread a bad name for their business and I intend to keep my word. Do NOT buy from this site unless you feel like throwing your money away on costumes of less than mediocre quality made by a scamming company that profits off of people's hobbies!

2019-05-20Helpful 1