Some winners, some duds - great cust svc
Customer Service: ultimately great in that they will definitely make you whole - but it's also automated in a bit of a dumb way that they should look into and fix. Products: Some AMAZING, some real duds I would stay away from: dish soap: my absolute favorite!!!! Not only is it effective, they've also created a nice looking dispenser that's is super easy to use - it essentially gets rid of the whole drippy problem that leads to mold in most dispensers regardless of how fancy or well-designed. It is quite likely my favorite product - I'm almost sad that I use a dishwasher regularly - which brings me to: the dishwasher pods: absolute pass. I was hopeful, but they leave a filmy residue I tried with multiple temps - it didn't even help. super bummed, because I love the whole tin can and everything - but it needs to work, and this does not. Similarly, the: laundry pods: this took forever to really test, because... usually clothes aren't SO dirty that you can really tell if this is working or not - but then soccer season started... hahah - it doesn't work very well, sadly. Part of the reason is that it just physically doesn't work so well, as in: they don't dissolve quickly enough (I use warm water) and they somehow almost always end up coming to the front and lodging themselves in the front bottom of the door, thus: they're not even with your laundry. On average I have to open the door 2 times to move the tab to the back (a less fun job as they do start to dissolve), but it's been as high as 4 times. I've noticed that if the load is fuller, it tends to go better - but I'm genuinely not impressed by how they clean when they do stay in there, so overall it's a no go for me. But... if you really wanted to make it work, my suggestions would be to use on a top loader (because of the problem I described) and use hotter water. I've also considered breaking them up, but haven't tried yet - but even if that were to help, it's just too much work - if you can't have top loaders because of space, just pat yourself on the back and don't worry about this, it means you're already doing something great for the environment ;-) (likewise - better for the environment to keep what you have than go get a new one just so you can have a top loader! ;-) Lastly: the toilet bowl cleaner: It's a winner for me, and here's why: I'm so tired of the disposable stuff and how much space it all takes. These are tiny, they are in their cute tin, and it's not that hard to keep the brush clean with just a bit of extra effort. They work well - although I expected/hoped/would have liked a bit more of a 'show' as in, more sudsiness or something - but bottom line: they cleaned my toilet very well and are easy to use and better for the environment, obvi. And of course your brush will have something to do with the level of success, so shop around for one that really lets you get in there and under the rim.