Positive experience again from Royal design
This is my second time purchasing from royal design. Each time, I am kept in the loop about each step of the process: when the order is being processed, when the order is being shipped, when the order is being delivered. The plates arrived neatly packed, all of them are true to the photo and description on the website. Even though one or two plates broke during the extremely long shipping process to Chicago, the customer service has been helpful in the refund. I would highly recommend.