Stealth charge added, inferior goods and painfully slow refund
The occasion dress I ordered was described as satin but was actually some other cheap and flimsy material. I returned it within 2 hours of receiving it but my refund did not arrive for another 26 days. A further issue is some kind of delivery protection insurance which was added stealthily as I did not notice it until after I had checked out. It was £6.49 but was not refunded as part of my order,