I ordered 2 items from this company
I ordered 2 items from this company, responding to their add on Facebook. I received a confirmation email back about the order. About 1 week later I received an email from them telling me that 1 item had shipped, and provided me with a tracking number. Which I attempted to use and was taken to a tracking site unfamiliar to me. The only information I could glean from it was that my order was in transit. About 10 days later I received another email with the same information about the second item. Attempted to track both items with same result as before. Weeks passed, with periodic checks of both tracking numbers. No change. I checked my credit card billing statement and the charge had gone through within 1 day of my placing the order. I sent an email to Pierrebuy's customer service, giving all the details (their email address was on order confirmation) and asking for my money back. Within 24 hours I received a return message, containing apologies, along with a promise to check with vendors. That was 3 weeks ago and I have heard nothing more. Items were ordered January 14, 2020. It's now March 31, 2020. I don't expect to ever hear or receive anything. PLEASE DO NOT ORDER FROM THIS COMPANY!!!!!!