The finished product is very nice, but the shipping and instructions need work
The finished product is very nice. I love that it is so sturdy and I have the ability close the door when I don’t want to see my stuff. And I would consider buying more to replace the old plastic shelves I have. However, the shipping process was poor. You sent me the wrong tracking number in the confirmation email, so I had no idea when it was getting delivered. Then FedEx propped it against my garage door instead of putting on the porch like any other normal delivery. So unknowingly when I opened the garage door it fell into my garage and I didn’t see it. So I backed out and shut the garage door and it got pinched by the garage door. Not sure if that or cheap bags was the culprit but because you didn’t package all the nuts and screws better, they were loose in the box. So I had to dig through the box and styrofoam to get them all. Which was hard to know if I got them all because you don’t list out the quantity in your instructions or YouTube video. So I had blow up your video and count the number of screws I was supposed to have. As far as actually putting it together your printed instructions and YouTube video don’t match. If you are reading this review skip the printed ones they give you and go to the YouTube video. The part where they put the back panel is a better way on the video vs the printed way. Lastly while I don’t think I put it together incorrectly the doors are not magnetized. And I had these metal brackets that weren’t shown in either of instructions (printed or video) what to do with them.