Install Day Mess Up but made right
**update** BTG reached out after my review and offered to credit me some of the installation cost. Mitch in customer service was great to work with. ************************************** The products that we got, we are happy with. The installer was great and efficient. The issue was on the install day, one of the curtains was not with the others when they were picked up at the warehouse. I had to schedule a second day a week later to install the remaining curtain, and give up another half of my Saturday. I called customer service multiple times and was told a manager would get back to me. It has been well over a week and I have not heard anything back from anyone. I would like to think that after spending $4,000, I would at least get a call back with something to make it right. I guess that is too much to ask.