I bought hidizs MS3 IEMs after watching…
I bought hidizs MS3 IEMs after watching several reviewers. Now I’ve read up on it I’ve realised a lot of these reviewers are paid off. I ordered the items on the 26/12/2023 and received them 11 days later. They came damaged and I believe they had been used by another customer. I contacted customer service who said they would send out new filters. I explained I didn’t want new filters as the reason I bought these were for the filters that were damaged(red bass filters). I tried the IEMs with my quadelix 5k and sounded ok . However when I tried them with my Apple DAC the sound was terrible . I contacted customer service again. They explained that I would have to pay to return the items (£20 roughly) and then basically told me that I would more than likely get charged another £25 from customs . So I would have been down £45 the items only cost £75. Now I’m stuck with iems that I hate and I’m £75 down. They didn’t even offer a partial refund for inconvenience. I will never use this company again and have a few reviews going up in the next few days regarding these terrible iems. Please if your buying iems get them off Amazon and don’t buy Hidizs.