Terrible. Poor food uncaring staff
27th June 25 had booked a table for 4 people for 1300 at The Crown In Shirley, Croydon The bar man was on his first day and could not find our booking (Table 24) but this was resolved by a colleague. We went to our table and was not aware that the orders were taken using code on the table. Hence why we never saw a waiter. We then went to the bar to order our food. There was to my knowledge only one other table having food. The wine arrived but it was not opened or given the opportunity to try it. The wait for the food was over 40 min. When the starters arrived they were just ok. The main meals eventually arrived. I had selected a trio of fish. When it arrived, everything was deep fried so much so that you could not recognise a particular piece of fish. All you could taste was fried batter.I complained to or waitress and asked if she would inform the chef. She returned and said she had told the chef, but he was not concerned. I left my dinner. The only item of food that was reasonable were the garden peas. My colleague left most of his. On paying the bill i complained to the manager who did take the cost of the two dinners off the bill and apologised. The staff seem unsure of their role, lacked enthusiasm and any concern for the customer. The food was well below standard and should not have been served. The service was poor and slow. I shall not be returning. Four very unhappy customers. You have a long way to go to make this work