We had the worst experience with…AirAsia.
We had the worst experience with AirAsia. We arrived at the boarding gate just 5 mins late and we were denied boarding. We were carrying kids as well and the boarding gate was so far away as well. The front gate spent the whole time arguing with us and were very rude. The plane was still boarding luggage’s while we stood arguing with them. With other flights they make a call and assist passengers with children. Other flights were also waiting for passengers who were late but they stood arguing for 5 mins. The staff is very rude and do not co-operate.