At first I have send an email after…
At first I have send an email after booking visa. Because we could not log in perfectly We dubble checked our personal information with 4 persons. So we know that our input was right First time we did the application with your company. Next time I go again streat to the ambassy See the correspondence below Dear Ingrid Please note we have processed your ETAs based on the information that was entered by you. Unfortunately, we cannot alter your details after your application has been processed. You will need to submit a new ETA application with the correct details and repay the fee. This is why we highly recommend checking your details are 100 percent correct before submitting your application as we are unable to amend any errors. If you experience further issues, please send us a message through your Travel ETA profile. Kind Regards, The Team at Travel ETA On Fri Mar 8 2019 at 5:09 PM ingrid van Zon wrote: in an email Hello There have be some problems about our visa. It seems that you missed the -van - before our last namens. Therefore we had to renew an emergency visa for 3 persons. Claims euro 35 per persons. Outherwise we could not boarding It was vanbetuw the notification was betuw There were 2 with vanzon and the notification was that van was put after the birthnames. There was no possibility tot changed this So we were very stressed about it. Now we are landing at Melbourne and hopefully we do not get any trouble Therefore we want some compensation for the unnecessary costs Please respond of this email Greetings Ingrid van Zon vrijdag 8 maart 2019 05 00