Support listens to my complicated…
Support listens to my complicated questions -- their library of FAQs is big and very clear, so I seldom need support. I am always treated respectfully, cheerfully and with genuine curiosity. And if I'm trying to bend the system in a way it won't work, they let me know. My business is one of those blended projects that doesn't fit in an easy box for applications like this ... and their support helps me blend it all. Great user experience!