Placed order on June 15
Placed order on June 15, noted after submitting order (within 5 minutes) that I was being charged for Melatonin chews that I did not order. Called and spoke with staff who said the order was already being processed and could not be cancelled or changed. Now 6 days later the order has shipped, but DHL has no record of the tracking number provided by hp in their system. No one answers the phone at hp and chat feature is not available. My dog with cancer now has to wait for his CBD oil while I find a reputable company that can deliver the correct item and has responsive customer service. Disappointing and incompetent interaction.