Unmatched level of unprofessionalism
My associate already shared her bad experience but I feel like I need to share mine too. The level of unprofessionalism is beyond imagination. They asked to meet us to find a solution and when finally a date was set (they picked the day and time slot), we had to wake up early for that call, and literally 1min before the meeting, we ask about the link to the meeting and our sales simply says « sorry Shirley isn’t available today ». Sorry what ? Needless to say that the prices have been constantly rising. And last but not least, when it doesn’t suit them, they only offer express shipping with +60$ for countries in EUROPE. This company is a joke. I hope next time they want to get in touch, it would be to send us our products and packagings because honestly, it’s ridiculously unprofessional and we don’t want to work with them anymore. We’ll be seeking legal assistance to figure this out. Just find yourself another shipping company.