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DM Hunter

United States

1 Reviews
3 Reads
4 Useful

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I ordered the Hellvape/SuckMyMod…

I ordered the Hellvape/SuckMyMod Passage RDA in Full Matte Black.....keep in mind it was on pre-order. I didn't mind the wait given all the great reviews on the RDA(good things comes to those who wait). After 18 days I got a shipped email with a tracking number. I tried tracking the package and nothing popped up until my local post office delivered the package to me. I ordered the RDA June 5th and today is July 31st. So now I'm really anxious I finally got my Passage RDA I RIP open the packaging and it's the wrong color configuration and what adds insult to injury they didn't even print my entire first name or my last name at all on the recipient portion on the packaging and the color configuration I paid $2 extra for was on the damn receipt. I emailed them expressing my disappointment and I'll more than likely have to wait to get a reply. If you're smart don't order from this company. This might be a isolated mishap but if I pay for something and pay extra for it I expect to get what I paid for especially if I have to wait almost two months for it. Smfh. August 1st 2019 Just a little update: I got a response back from Souremore's customer service pretty much telling me it was their bad for the mix up and for my troubles here's $10 to add to your account on our website Mr. Hunter. No full refund,no we'll send the RDA you were supposed to get in the first place....just $10. I would've paid for the shipping on the right RDA I was supposed get....hell I would've waited another two months to get the right RDA I ordered in the first place,but nope I just get offered $10.....never again! They just lost a customer and I will be spreading the word amongst the vape community far and wide.

2019-08-01Helpful 4