DELIVERY
27-Jul-2019: "Shipment delivery failed due to customer requested to change the delivery time." This is the comments from the order tracking page at Jolly Chick website. When the driver of the shipping company isn't unable to read and understand the shipping address, they shouldn't be doing this job. Postal services which are operating within the country and are unable to locate famous landmarks or building is worth a praise.. And then comes the customer service. The chat support, they don't help at all and are in a hurry to wrap up the session. And they ask "is there anything else I can help you with today.?" Today is 5th of August. These started on 27th July. Until now I haven't received my products.. So happy and pleased with their customer services and support. And none of the phone numbers provided works. All are unavailable 24/7 whether it is the shipping company or the Jolly Chick people here.. 20-Aug-2019 (Today) Until now I haven't received the shipment. Just received a call from someone asking about this around the date I posted it here and said since its Eid they are busy. It's over a week since all that's over. No idea on where should I go for the refund. I shouldn't have made the payment. Didn't even get to see the products I paid for. Such a scam people..
