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Donna

Canada

1 Reviews
4 Reads
1 Useful

1 review

SecureBoxOffice

Buyer beware!!

Buyer beware!!! I hate leaving 1 star. This company is a rip off. I had tickets for Alice Cooper on Apr 1/20. Obviously the concert was cancelled. I emailed a few times to request a refund. No one responded for approx 1 month. They told me that the concert was rescheduled so they wouldn't give me a refund. I explained that they are forcing me to attend a venue when "the whole world shut down". I should have a choice!! Then Alice Cooper was rescheduled for Nov 7/20. When this event was recently cancelled, I emailed them again, numerous times. They emailed me back to say that they had no knowledge of this. Finally, they emailed me after I showed them cancelled confirmation to say that they will not refund my money but will honor it at another venue. Poor customer service and SCAM

2020-07-23Helpful 1