Alibaba needs to vet their merchants a bit better
This is a review about the Alibaba platform in general. There are some great printers on here but there are also some fraudulent printers who pirate your files without any feeling of guilt at all. Alibaba knows the complaints. They make it difficult to report them. They also know about my past history with one printing company in particular who missed deadlines and broke contract. They allowed them to do it without any penalty at all. To be honest the kind of mischief this printer was up to deserved to be thrown off this platform a long time ago. Yet Alibaba lets them continue on here. The comapny called Shenzhen Yahong Color Printing Co., Ltd sold my files as their own without permission to a company in the US called Too Good Gourmet who in turn sold the pirated product to TJMAXX/Homegoods. They even went so far as to go to my personal website and copy material from it to make a book for their customer. All parties involved Too Good Gourmet and Homegoods have apologized for this unintentional IP theft. Joey Hwang and her cohorts at Shenzhen Yahong Color Printing Co., Ltd feel no obligation to make things right despite making money off my artwork and website material. They finally stop advertising my images after being sent a cease and desist request. Alibaba continues to aide and remain silent about their continued wrong doing. If they would of thrown them off this platform after my initial dispute none of this chaos would of happened. Now they have a few more companies who distrust this platform. Not all merchants are like this . Alibaba needs to be held accountable for their continued allowance of such merchants on their platform.