These reviews scared me, SORRY VAPORL
08/17/2019 All the reviews on this site made me very nervous. The products I ordered arrived 60 HOURS after I placed the order! If they had only emailed me a tracking number, I wouldn't have gone nuts. I am keeping the original review below to show how badly I jumped the gun. I would usually do some research before ordering from a site that I hadn't previously heard of. The reasons why I ordered without proper due diligence was that I was referred by a YouTube reviewer who I thought was reliable and because they take PayPal. I placed an order for two products that have been on the market for exactly a year. These weren't Pre-Order items, or older clearance pieces. I specifically selected the USA Warehouse and chose colors/options that showed as "In Stock" and displayed, "Expected DELIVERY Date 2 days from the current date" At checkout, they add a "Free Gift" to my cart. It initially showed a pod device. I wanted to decline it because it was going to ship from Hong Kong, but I was unable to remove it. At the next step in checkout, the item changed to a replacement pod cartridge, not the device and a $3.60 shipping charge was added to that "Free" item(which they sell for $2.98). But I was saving more than $3.60 so I let it slide. I complete checkout and my PayPal is charged 45 seconds later. The next day, I came across this site. I began to worry after reading the reviews here. I logged into my account on the site and tried to find the "Hold Shipment" or "Cancel" options. There are none. I try to use the "Contact Us" feature, but the page indicates that they are having problems with the mail server. I open the live chat feature during regular Hong Kong business hours, but I am forced to leave a message. Since it hadn't been 48 hours yet, I logged into PayPal to see if I can cancel there, but they force me to try to work it out with the seller. If my suspicions are correct, they will just ignore me and quickly change the status of my order to "Shipped" (regardless of whether or not they actually have), thereby making it impossible to cancel. I have experience ordering from China. I understand that it takes a long time. I have had orders that were rejected at customs in Beijing, or items with batteries or liquids that had to go the long way around the globe. I am also familiar with tracking numbers that state Awaiting Package for 10+days and then they pop up in California or New York. I specifically selected items that were supposed to ship from the USA warehouse to avoid those problems. The bottom of every page it states, Orders ship in 48 hours. After 48 hours, instead of Shipped, the status is Waiting For Payment even though PayPal confirmed the transaction and the funds have been removed from the available balance in my bank account. I sent an email to support requesting that they cancel my order since it hasn't shipped yet and they supposedly haven't really been paid yet. I'll have to wait and see what they do. 10 hours after writing this scary review, my entire order arrived. Sorry Vaporl. I should have been a little more patient. Please get your site issues resolved. Timely status updates would have saved me a few grey hairs. I guess most of those reviews were related to the issues I listed as common issues with ordering from China. Now I wish I never found this site.
