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Natalia Morin

United States

1 Reviews
1 Reads
0 Useful

1 review

Pierrebuy

IT IS A TOTAL SCAM! STAY AWAY!

I saw an add of PierreBuy on Instagram and after looking over their website and seeing the different options they have, I decided to order a large grey backpack on July 25th. It is now August 16th and I have yet to receive an email saying that my item has shipped. It still shows that my item is awaiting shipping but it has been that way since I ordered the item weeks ago. I did email customer service on August 3rd in hopes of getting an answer as to why my item has not been shipped and they had informed me that my item was "out of stock," but when I emailed them again regarding the time it will take to get the item back in stock, they never responded. I have already emailed them 4 times since placing my order and they never reply. I am frustrated with the website and the customer service associated with it. I should have done my research before purchasing my item; however, it should not take this long to even ship the item in the first place. DO NOT BUY FROM THIS WEBSITE! SAVE YOUR MONEY AND SHOP ELSEWHERE!

2019-08-18