I ordered from Milanoo for the first…
I ordered from Milanoo for the first time, purchasing 3 tops. The order number they gave me did not work in any of the search fields, on desktop, or on the iPhone app, which meant I had no way to check or track the order, or contact them (as you need to input an order number). To this day, the order does not appear in my Milanoo account. I always use PayPal for this reason and had to initiate a conversation via PayPal to find out the whereabouts of the order after 23+ days. Only then was I supplied a viable tracking number. The parcel did arrive and two out of the three items were acceptable (although of minimum quality for the price paid), but one was not as pictured and is unwearable. To add insult to injury, I had not manually (as I discovered later on computer) changed the dollars to AUD and ended paying waaay over market value in USD. The app shows the Australian flag for delivery purposes, but I could find no place to check what dollars are being quoted, or how to adjust this if they are in the wrong currency. Overall, I do not trust Milanoo and it does not surprise me they attract a lot of criticism once you check online. I am a mother of two, I have no vested interest, and I live in Australia. I will not be purchasing from them again and advise caution for anyone tempted to take the risk.