Best Customer Service that I have ever received in years!!
I called Simply Eyeglasses and had the good fortune of talking to a delightful lady named Cindy who was in Customer Service. WOW! Did she ever deliver customer service! Cindy was extremely helpful, exactly what Customer Service is suppose to be! She and I were on the phone for probably 30-40 minutes as she searched all eye glass sites to try and help me find just the right pair of glasses that I wanted. Sadly, the type of glasses that I wanted are no longer available. However, with her determination and hard work, she was able to find my beloved frames that had been discontinued and I managed to get a pair! I was thrilled and so thankful. When you look up Customer Service in the Dictionary, NO DOUBT - Cindy's picture will be there! Thank you Cindy for a job well done. It was a pleasure talking to you and I will most definitely contact you again when I need frames or lenses.