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Louise Mcgillvray

United Kingdom

1 Reviews
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1 review

BeautifulHalo

AVOID, AVOID, AVOID...DID I SAY AVOID???

If I could give zero stars I would. I will NEVER shop with this company again. I ordered a green shirt, which appeared completely different in the picture from the one I received, or should I say eventually received, as it took about 5 weeks to arrive . The sales picture showed a longer length, classy, deep green shirt with the hint of a sheen. I wasn't expecting something wonderful as it wasn't terribly expensive, but neither was it dirt cheap... I've had nicer and much cheaper things from primark!!! What I received was something akin to a box shaped, luminous green, tin foil like shirt, blindingly shiny and terribly made to boot, threads hanging everywhere, looked like it had been made in the dark. Kudos to the reviewer who battled for a refund for a year and succeeded. The customer service I experienced was bullying and unrelenting, despite repeated communication they downright refused to listen to what I was saying. As another reviewer said, the refund policy is non existent. ***AVOID AT ALL COSTS***

2022-06-06