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MRS S MINAUDO

United Kingdom

1 Reviews
2 Reads
2 Useful

1 review

Trainpal

AVOID, AVOID, AVOID !!!!!

Wish TrustPilot had the option of 0 stars, and that i read the reviews before making a costly error !! Made a train booking 02.08.2024 , using Applepay and to date, I have had had no confirmation of the booking. They allege they cannot find it ???!!!!!! This is despeite submitting a screen shot of the transaction from my bank , showing it clearly to Trainpal, along with the ID transaction number, to no avail !!!!! The only form of corresspondance they offer is email, despite several requests for a contact number call. DO NOT USE THIS SHODDY COMPANY . APPALLING SERVICE !!!!!!!!!

2024-08-23Helpful 2