Missguided advertisment
besides unfulfilled orders this company also likes to misguid users with subtel wording like with the newest "archive bags" which are overpriced mystery bags with returned items. i bought a bag with two items and one with three items hoping to get possible archival styles and clothes no longer availabe on their site. here i will quote what they say on the site. "Each bundle includes randomly selected individual LaceMade items. Items may include tops, bottoms, dresses, coats, and more. You may receive classic bestsellers, archive styles, or items that are no longer available on our website. Please note: Items may have minor imperfections, but they do not affect wear. Please do not purchase if you mind." now to my points of critique 1. they are returned item not new items or older items they couldnt sell. how do i know? well my package never came from their chinese warehouse. it came from their german return warehouse. how do i know that? well i compared the adress of the warehouse with the postal receive location. which were about an hour apart in distance. also lacemade didnt even put their own name as the sender adress but Ralf bauer, why i have no idea. so instead of items from their china warehouse i got return items that didnt fit others or werent liked. they did say on their warehouse as origin of package, that all packages will be sent from the chinese warehouse. 2. as stated above in the package could have been anythin from classic styles to old pieces no longer available, and ranging from tops to whatever they have. since it came from the german warehouse and its not that established here i never had a chance in getting any of the advertised pieces. i was excited getting it individually packed in small boxes which were in one big box but then when i opened it, i had five pieces of disappointment, well i didnt get any of the advertised possibilities. i got only pieces that were launched in 2026. so new items that people didnt want and sent back. so also warning to people if you send stuff back it probably wont make it to china but jsut to the nearest warehouse. anyway back to what i got, in total i got two louis dresses, one bear date long, one gold aria, one amies summer camp (only dress i would call a "classic bestseller) but the other four dresses are 2026 releases and still very available on the website in multiple sizes. 3. the sizing. i purchased bags in the size MEDIUM. how many pieces could i actually zip up exactly two. for all the others i would have needed my rips removed. i am a normal medium never having problems fitting into mediums. when i put the louis dresses above eachother they had a size difference of around 3 centimeters (over an inch) on the waist. the only dress i could zip up without any trouble was the gold aria but it did bunch weirdly around the zipper in the back. and no the dresses werent labeld as different sizes. they were all labled as mediums. and the thing is around my top i cant lose more weight cause my ribs are there too. and yes i already tried sizing up to a large with this company but it was far to big and lose on me so yes i am a medium. also even though they said you can get tops and all, i only got dresses. a bit of variety would have been nice and i believe possible since all the individual boxes were numbered and had labels on them so i believe duplicats and only dresses could have been prevented. 4. i reached out to lm informing them about the disapoinment of the mistery bag just letting them know that i didnt really get what they advertised which they replied to with following mail: "Thank you for your reply Regarding Order #181461, I just checked and the earrings have arrived, but the Firenze Green Dress is indeed out of stock. If you're willing to change to another product, I'd be happy to continue processing for you. Regarding blind bags, they are randomly distributed among various styles of clothing such as tops, half skirts, dresses, etc. We do not support requests for specific items. Please understand." i did not request specific items. i informed them that i didnt get what they marketed. they did tell me that the earrings i mentioned in the previous review are finally at their facility it seems. i still didnt get a shipping notice. and they are once again trying to tell me that the firenze dress is out of stock, yet i know first hand that people already received it and that just a day ago a contact of mine got a shipping notice on their dress. 5. when you tell them about their misleading advertisment and when you bring it up in the discord you get hit with them, well dont be surprised they only said it was a possibility of getting old items. yet you also see how others get different things and no dresses and older styles. lacemade manages to dissapoint me over and over. i am done with this brand and i will share my experieces to warn others.